FAQ
WHERE DO WE SHIP?
We ship worldwide
Free shipping for all purchases over £1000
UK - £4 Royal Mail 24 Hour Tracked
Europe - £10 Tracked / £18 Express
Rest of World* - £18 tracked
*Exceptions -
Ireland - £15 Express
Hong Kong - £50 Express
Only express shipping available for select countries.
PROFESSIONAL RENTAL
Our pieces are available to rent only for industry professionals. Please complete the inquiry form or email us : hello@studdedpetals.com
ESTIMATED SHIPPING TIMES
Orders will be dispatched in 1-3 working days
UK postage - 1-3 working days
EU postage - 7 working days
Outside EU postage - 10 working days
HOW DOES SIZING WORK?
Vintage sizing varies depends on brand/age/etc, please see measurements on each listing for most accurate sizing information. If sizing details aren't provided, please don't hesitate to contact us via our contact form or email: hello@studdedpetals.com
International sizing guide
RETURNS
Sales are final, no returns. Exceptions apply, an item can be returned for a full refund if the product is significantly not as described, e.g.
- Damage on product that isn't stated in the item description
- Measurements are significantly incorrect
Any issues need to be communicated to us within 3 working days of receiving your order.
Please contact us HERE for any more details on a product if you are unsure before purchasing.
CANCELLING ORDERS
If you require an order to be cancelled, this can be done within 12 hours of purchasing by contacting us via email hello@studdedpetals.com
Please note there will be a 3% processing fee removed from the full refund, this is to cover our non-refundable payment processing fees.
AUTHENTICITY
All our designer items are guaranteed authentic.
CUSTOMS DUTY
Items shipped from us in the UK may be subject to import taxes and customs duties on the import of items. Payment is collected by the shipping carrier.
Studded Petals is not liable for any customs charges or delays with orders due to custom clearances at the destination.
Studded Petals LTD VAT reg. 367442282